Support

Get help with FixLog.

Send a support request, include the details that help us troubleshoot, or check quick answers for common questions.

Contact

Email support@fixlogapp.com, or use the form below to send a support request.

Use the email address where you want the reply sent.

Include your FixLog version, device, and what you were trying to do if it applies.

This form sends through FormSubmit. The first live submission may require a one-time email confirmation for support@fixlogapp.com. You can also email support directly.

Helpful Details

  • Your device model and iOS version
  • Your FixLog version
  • Steps to reproduce the issue
  • Screenshots if they help explain the problem
  • Whether the issue involves assets, reminders, QR codes, backups, exports, or Pro unlock

Before you write

For data questions, mention whether you are asking about assets, maintenance history, backups, CSV exports, documents, or QR labels.

Frequently asked questions.

Does FixLog require an account?

No. FixLog works entirely on your device without an account. Your data stays local unless you export or back it up yourself.

Can I track multiple business locations in the same app?

Yes. Create a separate Space for each location, department, shop, fleet, or operation. Each Space keeps its own assets, reminders, documents, and history completely separate. Learn how Spaces work.

Where should I start?

Create your first Space, add a few important assets, then create reminders for the maintenance work you already repeat. The example data gives you a fully populated reference to see how it all fits together.

Can I keep copies of my records?

Yes. Use the export and backup tools in the app to keep copies of your data outside of FixLog.

Can I attach manuals, warranties, or receipts?

Yes. FixLog supports photos and PDFs attached directly to asset records: manuals, invoices, inspection forms, warranty cards, and more.

Is FixLog Pro a subscription?

No. FixLog Pro is a one-time $39.99 in-app purchase. You pay once and it stays unlocked, including across all your Spaces.

What if I get a new iPhone?

Use Restore Purchase in Settings to recover your Pro unlock. Use FixLog's backup export to move your data to the new device.